Returns & Exchanges
At PayPal, we want you to be completely satisfied with your purchase, which is why we offer a streamlined 30-day return window for most items. If your order isn't quite right, our simple online portal makes it easy to initiate a return and receive your refund quickly.
Initiate Your Request
Log in to your account, navigate to your order history, and select the item you wish to return to generate a unique Return Authorization number.
Print Shipping Label
Download and print the prepaid shipping label provided in your confirmation email and securely attach it to the outside of your package.
Pack and Ship
Place the items in their original packaging with all tags attached and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing